Baggage Claim

Thank you for flying with Miami Air International. We work hard to ensure your charter flight with us is a pleasurable experience. In the unlikely event you have encountered any issues with regards to the processing of your checked baggage our dedicated customer service staff will make every effort to assist you in a timely manner. So that an inquiry can be initiated immediately, the following email address will facilitate submission of the necessary information: baggage@miamiair.com

If you are missing a bag, or have any other concern related to your checked baggage, we offer our most sincere apologies and request that you please include the following information in your email:

  • Flight number
  • Date of flight
  • Routing
  • Passengers name on bag
  • Brief description of bag
  • Contact information / email & phone number
  • Nature of your concern

Miami Air will contact you within 24 hours of receiving your email.

ALG Vacations Brands Baggage Claim

ALG Vacations Brands (Apple Vacations / Beachbound / Cheap Caribbean / Funjet Vacations / Travel Impressions): Please note that if you purchased your vacation travel from Lansing, Milwaukee or Rockford on one of the ALG Vacations family of brands and have a baggage related concern or issue, please email baggageALG@tui.be with the same information details as noted above.